Our Online Continuing Education programs include the final exam and deliver a dated certificate and professional seal. Optional CE / CME credit for select titles is also included. Browse categories or use the Search products box.
Certificate of Generation Gap (Youth Staff) Awareness Proficiency (4SCGGAP)
COURSE DESCRIPTION: This generation gap course will help the manager or HR professional to understand the various generational differences present at work. Understand what motivates them and how best to manage them on a daily basis.
- The history behind generation gaps
- What are traditionalists
- What are baby boomers
- What are Generation Xers and Yers
- Differences between each type of generation
- Finding common ground among the generations
- Conflict management
- Leveraging the benefits of generation gaps at work
AVERAGE STUDY TIME: 1-2 HOURS
Completion of this course delivers a 4PRO+ CERTIFICATE OF PROFICIENCY and includes a BADGE/SEAL for the Certificate of Generation Gap (Youth Staff) Awareness Proficiency (4SCGGAP) course which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.