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Certificate of Generation Gap (Youth Staff) Awareness Proficiency (4SCGGAP)

SKU 1897133
In stock
Product Details

COURSE DESCRIPTION: This generation gap course will help the manager or HR professional to understand the various generational differences present at work. Understand what motivates them and how best to manage them on a daily basis.


  • The history behind generation gaps
  • What are traditionalists
  • What are baby boomers
  • What are Generation Xers and Yers
  • Differences between each type of generation
  • Finding common ground among the generations
  • Conflict management
  • Leveraging the benefits of generation gaps at work


Completion of this course delivers a 4PRO+ CERTIFICATE OF PROFICIENCY and includes a BADGE/SEAL for the Certificate of Generation Gap (Youth Staff) Awareness Proficiency (4SCGGAP) course which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.

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