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Our Online Continuing Education programs include the final exam and deliver a dated certificate and professional seal. Optional CE / CME credit for select titles is also included. Browse categories or use the Search products box.

JOB-ROLE LEARNING PATH: Certified Customer Service Manager (4CCSM)

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Learning Path Description:
The Customer Service Manager is responsible for providing a productive and motivating working environment while addressing issues/disputes from customers or clients. This management level learning path helps the learner to build skills specific to this popular industry role.

Courses in this learning path include:
  • Customer Service Skills
  • Online Customer Support
  • Customer Service Management
  • High Performance Customer Support Teams
  • Virtual Team Building and Remote Management

Completion of this entire bundle will award the recipient all 5 certificates of proficiency and a certification and badge/seal as a: Certified Customer Service Manager (4CCSM) which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.


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