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JOB-ROLE LEARNING PATH: Certified Technology Support Specialist (4CTSS)
Learning Path Description:
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems. Some of the more common problems they troubleshoot include connection problems, slow performance, inabilities to access data and inefficient programs. Higher level support may involve security and networking issues.
Courses in this learning path include:
CompTIA A+ Skills 220-901 (Level I)
CompTIA A+ Skills 220-902 (Level II)
CompTIA Cloud+ Proficiency
CompTIA Security+ Proficiency SYO-501
Completion of this entire bundle will award the recipient all 5 certificates of proficiency AND a certification and badge/seal as a: Certified Technology Support Specialist (4CTSS) which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards. NOTE: CompTIA brand exams and certificates are not required and are sold separately