COURSE DESCRIPTION

The Certificate of Vet Practice Ethics and Client Communication (CEMECP) course covers the importance of Veterinary practice ethics and good client communication as key components of successful animal care delivery. Many owners consider their pets family members. These highly bonded customers have significantly greater expectations when it comes to the care they receive. Learn the important aspects of ethical treatment and effective communication. Empathy, concern, and reassurance along with easy to understand instructions have shown to result in higher levels of client satisfaction and adherence. This course covers best practices in each area of these important skills. All professionals working in the veterinary care industry should include this certificate of proficiency as part of their employment profile.

COURSE OBJECTIVES:

* Understand Professional Veterinary Medical Ethics
* Describe Best Practices in Veterinary Client Communication

AVERAGE STUDY TIME: 1-2 hours

AUDIENCE: This program is intended as a professional development course of study for providers, practice managers, consultants, medical staff and students in veterinary programs.

ABOUT THIS COURSE:

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