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JOB-ROLE LEARNING PATH: Certified Customer Support Specialist (4CCSS)
92480
$199.00
In stock
1
Product Details
Learning Path Description:
A Customer Support Specialist is responsible for interacting with clients and customers. Responding to customer queries in a timely and accurate way, via phone, e-mail or chat. Identifying customer needs and helping customers use specific features of services and products provided.
Courses in this learning path include:
Customer Service Basics
Customer Service Skills
Online Customer Support
Call Center Customer Skills
Customer Service Management
Completion of this entire bundle will award the recipient all 5 certificates of proficiency AND a certification and badge/seal as a: Certified Customer Support Specialist (4CCSS) which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Board.